- Why and when Reidvale Adventure Playground Association collects your information
- How Reidvale Adventure Playground Association uses your information
- Disclosure of your information to third parties
- Further information or comments
WHY AND WHEN WE COLLECT YOUR INFORMATION
- Personal information you give us
Reidvale Adventure Playground Association collects the information you give us, either online or by email or facsimile. In most cases, the personal information Reidvale Adventure Playground Association will collect from you is the personal information we are required to obtain and pass on to the relevant registry when you apply to register a domain name with us. This information includes your full name,
mailing address, phone number, email address and where applicable, your
facsimile number. Reidvale Adventure Playground Association also collects your payment details from you when you apply to register a domain name, such as your credit card number or bank account details.
If you purchase a digital certificate through us, we are required by the
provider of those certificates to collect personal information from you to pass back to that provider. We will also collect your payment details from you such as your credit card number or bank account details.
- Website information (including cookies)
The browser stores the message, and sends the message back to the server
each time you request a page from the server.
You always have the option to disable cookies by turning them off in your
browser. However, you should be aware that many of the services available on
the Reidvale Adventure Playground Association website will not work if you have chosen to do this.
In addition to cookies, Reidvale Adventure Playground Association servers register the type of web browser you are using and your IP address when you access our website.
HOW WE USE YOUR INFORMATION
- Use of your information as required by ICANN or other domain
administrators, or the registries
ICANN (the Internet Corporation for Assigned Names and Numbers) is the
organisation which governs the functions performed by both its accredited registrars , and the registries in regulating the domain name registration
process. ICANN requires that each of its registrars must make available the personal information we collect from you when you apply to register any generic top level domain names ( i.e. com, net, org, biz, info and name) to the public on a publicly accessible database known as the WHOIS database. In addition, it applies to some of the country code top level domains. For example, in the UK the personal information you supply to us in applying for a domain name registration for a .co.uk domain name, must be made public on the publicly accessible database run by the Nominet registry.
The public policy behind this requirement is that the personal details of domain name licence holders should be freely available to all other users of
the Internet. This public policy is adopted by the domain name industry as a
whole. The requirement means, however, that Reidvale Adventure Playground Association will not be able to control how members of the public may use the
information made available on these publicly accessible databases.
In addition, ICANN has another mandatory requirement that all its accredited
registrars make the WHOIS database of personal information for com, net and
org available for bulk downloads by third parties who have entered into a
bulk access agreement with Reidvale Adventure Playground Association. If you do not want your personal information to be included in these bulk downloads, you may opt out of this service by providing written notice to Reidvale Adventure Playground Association, or by emailing us.
- Use of your information to fulfil our role as registrar
We will be contacting you using the personal details you provide to us when
you apply for a domain name registration through Reidvale Adventure Playground Association, to advise you of all relevant information relating to your domain name licence. This includes any account administration information including renewal information and billing information, as well as notices of any important system changes which will impact on your online interactions with us. Each of these functions is necessary if Reidvale Adventure Playground Association is to effectively fulfil its role as the registrar of your domain names.
- Other uses
Reidvale Adventure Playground Association may use your information to measure your experience of our services and products and to inform you of new product developments and associated services that we believe will interest you. If you do not wish to receive email notices or other communications from Reidvale Adventure Playground Association regarding additional products and services, simply use the newsletter unsubscribe function available here to notify us that you wish to opt out of this service.
We may use your information in statistical form to analyze your purchasing preferences. This information is not used to track your individual preferences but rather to give us a general picture of the products and services our customers prefer. We might also gather information in statistical form such as the number of visitors who visit the Reidvale Adventure Playground Association website on a daily basis. Again this is not used to track any individual customer's browsing habits.
We may use your email communications with Reidvale Adventure Playground Association to analyze customer service issues as a way of identifying potential
improvements for Reidvale Adventure Playground Association products and services. In addition, we may occasionally monitor telephone conversations with you in order to facilitate staff training and to maintain our high levels of customer
service. We will always inform you prior to any telephone conversation which
is monitored in this way to obtain your prior approval.
We may use your IP address to contact your Internet Service Provider to let
you know of any problems with payments you have made to us where we believe this is reasonably necessary to protect against fraud and credit card misuse. o Where you purchase a digital certificate through us, we are required by the provider of those certificates to collect personal information from you
to pass back to that provider (other than your payment details, which we hold
DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES
- Third party service providers
We may supply your personal information to our third party billing and payment service providers where we believe this is reasonably necessary to protect against fraud and credit card misuse. Where you have made a query in respect of a payment processed by Reidvale Adventure Playground Association which is made known to us by your bank or credit card company by communicating
the query through our bank, we may supply the relevant personal information
to assist you with your query. On occasion, we may also engage other
companies or individuals to perform services on our behalf such as the
distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us).
Our relationships with such third party service providers are governed by our
contracts with them. Those service providers are required to hold your
personal information strictly confidential.
You may access and update the personal information we provide to the
registries in respect of your domain name licence at any time. For information on this procedure, feel free to contact Reidvale Adventure Playground Association here.
If you believe that Reidvale Adventure Playground Association may hold other personal information about you which is inaccurate, please contact us by using this web form and we will take reasonable steps to ensure that it is corrected.
The transfer of information across any media may involve a certain degree of
risk, and the Internet is no different. However, helping you to keep your
information secure is very important to Reidvale Adventure Playground Association.
In order to protect the security of personal information transmitted to Reidvale Adventure Playground Association online, our Web servers support the use of the Secure Socket Layer (SSL) Protocol where appropriate. Using this protocol, information transferred between our systems is encrypted.
In addition, in respect of any payment details you send to us, we reveal only
the first six and last three digits of your credit card number on the tax invoice receipt which we send to you for billing purposes. This is to help keep your credit card details secure.
You can also use simple precautions to help protect your security, such as
protecting against the unauthorised use of your username or password or other authentication id.
FURTHER INFORMATION OR QUERIES